Terms of Service
Last updated: May 2026
Veqa is a product of Machplace LLC. This page is a placeholder while our formal terms of service are finalized.
Service description
Veqa is a subscription-based Voice AI service deployed either at the customer's facility (Veqa Edge) or in a Machplace-operated U.S. facility (Veqa Cloud). Machplace retains ownership of all hardware throughout the subscription lifecycle.
Subscription model
Subscriptions are billed monthly at the tier price published on the Pricing page. Subscriptions auto-renew unless cancelled with 30 days' notice. Hardware refresh, security patching, and ongoing maintenance are included in the subscription.
Acceptable use
Veqa may not be used to facilitate illegal activity, impersonate individuals without consent, or violate applicable consumer-protection and telephony regulations (TCPA, etc.). Customers are responsible for obtaining required consents from end-callers.
Contact
For questions about these terms, contact [email protected].
The full Veqa terms of service will be published before general availability. Early-access customers receive the current terms as part of their access agreement.
Bring Veqa to your call flow.
We're onboarding a small cohort of early-access partners in healthcare, financial services, and regulated B2B. Tell us about your call volumes and compliance requirements and we'll be in touch within one business day.
[email protected] · St. Petersburg, Florida